1. Agreement to Terms

By accessing or using www.liavella.com (the “Site”) or purchasing products from Liavella Ltd (“we,” “us,” “our”), you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree, you may not use this Site or purchase our products.

2. Scope of Sale

These Terms apply only to products purchased directly through liavella.com. Purchases from third-party retailers or platforms are subject to their own terms and are not our responsibility.

3. Eligibility

• You must be at least 18 years old or the age of majority in your jurisdiction, and legally capable of entering into contracts.

• We reserve the right to refuse service, cancel orders, or restrict access at our sole discretion.

4. Use of the Site

• Site content is for personal, non-commercial use only.

• You may not copy, reproduce, resell, or exploit any part of the Site, our trademarks, or our designs without prior written permission.

• Prohibited activities include: data scraping, hacking, spamming, infringing on intellectual property rights, or using the Site for unlawful purposes.

5. Products

• Our products are leather handbags, straps, and accessories.

• We strive to display products as accurately as possible, but cannot guarantee exact colour or material representation due to screen variations or natural differences in leather.

• Availability of products is not guaranteed and may be limited.
  
  

6. Pricing & Payment

• Prices are shown in GBP, USD, or other currencies as available.

• We reserve the right to change prices without notice.

• Payment must be made in full before order dispatch.

• We may cancel or refuse any order suspected of fraud, bulk/reseller purchasing, or error.
  
  

7. Shipping & Customs

• Sees Shipping and Returns page
  
  

8. Returns & Refunds

• See Shipping and Returns page

9. Warranties & Disclaimers

• To the fullest extent permitted by law, we exclude all warranties, express or implied, including implied warranties of merchantability and fitness for purpose.

• Our products are provided “as is.”

• Local statutory rights may apply (e.g. 2-year conformity guarantee in the EU).
  
  

10. Limitation of Liability

• Our maximum liability to you shall not exceed the amount paid for the product in question.

• We are not liable for indirect, incidental, or consequential losses, including loss of profit, data, or business.

• Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud, or other liabilities which cannot be excluded by law.

11. Indemnification

You agree to indemnify and hold harmless Liavella Ltd from any claims, damages, or expenses (including legal fees) arising from your misuse of our products, breach of these Terms, or violation of any law.

12. Intellectual Property

All content, designs, trademarks, and logos on liavella.com are the property of Liavella Ltd and may not be used without our written consent.

13. User Submissions

Any feedback, reviews, photos, or ideas you submit become our property, and we may use them worldwide, royalty-free, for commercial purposes. You warrant that your submissions do not infringe any third-party rights.

14. Privacy & Communications

Your personal information is handled in accordance with our Privacy Policy. By using the Site, you consent to receive communications electronically.

15. Errors & Omissions

We reserve the right to correct errors, inaccuracies, or omissions in product descriptions, pricing, or availability, and to cancel or amend orders accordingly.

16. Severability

If any part of these Terms is held invalid or unenforceable, the remainder shall continue in effect.

17. Entire Agreement

These Terms, together with our Privacy Policy and Returns Policy, constitute the entire agreement between you and Liavella Ltd.

18. Governing Law

These Terms are governed by the laws of Scotland. Disputes will be subject to the exclusive jurisdiction of the Scottish courts, although we may also bring proceedings in your country of residence.

19. Changes to Terms

We may update these Terms at any time. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

20. Contact

For questions about these Terms, contact us at:
Email: support@liavella.com